Refund Policy

Cancelling your subscription

You can cancel your Pro subscription at any time from the Billing page — no need to contact support. When you cancel, you keep full Pro access through the end of your current billing period; you're not cut off immediately, and you won't be charged again after that period ends.

Refunds

Because cancelling keeps your Pro access active for the remainder of the period you've already paid for, we don't offer prorated refunds for unused time — you get what you paid for either way. If you were charged in error (a duplicate charge, a charge after you'd already cancelled, etc.), email us at hello@flowlert.com and we'll make it right.

Failed or disputed payments

Payments are processed by Razorpay. If a charge appears on your statement that you don't recognize, contact us first — we're quick to resolve genuine billing mistakes without needing a card dispute.

Contact

Billing questions: hello@flowlert.com.